HudlHealth Privacy Policy

Last Updated: August 15, 2016

Your privacy is important to HudlHealth. This privacy policy (“Policy”) applies to the HudlHealth websites and services, and tells you how personal information is collected, used, disclosed and protected by HudlHealth. If you use HudlHealth corporate websites, promotional or product download or landing pages, blogs, etc. (collectively, “Sites”) or, if you use HudlHealth products as part of an entity or organization that uses Enterprise services (like your employer or a university), or in connection with our MyHudlHealth applications, the individual terms of that organization’s contract for Enterprise services or MyHudlHealth applications (collectively, “Services”) may restrict our collection or use of your personal information more than what is described in this Policy. Please be aware this statement includes HudlHealth’s Website Privacy Statements.

By using any of the HudlHealth Services, including accessing the website or downloading any of our mobile applications, or by voluntarily providing your information to us, you consent to the collection and use of all information as set forth in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use the Services.

Updates to this policy

We may change this Policy from time to time. If we make any changes to this Policy, we will change the “last updated” date above. If there are material changes to this Policy, we will notify you more directly. We encourage you to check this Policy whenever you use our websites and services to understand how your personal information is used.

Types of information

We collect two general types of information, namely personal information and aggregate data. As used in this Policy, the term “personal information” means information that specifically identifies an individual (such as a name and email address), and demographic and other information when directly linked to information that can identify an individual.

Aggregate data is information we collect about a group or category of services or users. Aggregate data helps us understand trends in our users’ needs so that we can better consider new features or otherwise tailor our services. This Policy in no way restricts or limits our collection and use of aggregate data, and we may share aggregate data about our users with third parties for various purposes, including to help us better understand our customer needs and improve our services, and for advertising and marketing purposes.

Types of information we collect from you

Information you give us. We collect information you give us on our Sites and when you register for our Services. Examples include the following:
Registration and profile information. When you register to use our Services or update your profile, we may collect various kinds of information about you including your name and email address; your title, company and other profile information you provide; demographic information; and information you upload like photos, files and documents.

Contact information. We collect the email addresses you enter into forms when you register or send us an inquiry via our contact form.
Payment information. If you choose to use a paid HudlHealth account or Service, we collect your billing information and address.
Communications. We may use your registration information to contact you to invite you to attend events, opt-in to newsletters, or to distribute marketing or promotional materials and other information with the purpose of educating you about our company and our services offerings.
Submissions and customer service. From time to time we may use surveys, contests or sweepstakes requesting personal or demographic information and customer feedback.

Automatically collected information. We automatically receive certain types of information when you interact with our web pages, services and communications. For example, it is standard for your web browser to automatically send information to every website you visit, including ours. That information includes your computer’s IP address, access times, your browser type and language, and referring web site addresses. We may also collect information about the type of operating system you use, your account activity, and files and pages accessed or used by you.

Cookies and web beacons. We may also use certain kinds of technology such as cookies and web beacons to collect information. Among other things, the use of cookies and web beacons enables us to improve our web sites and emails by seeing which areas and features are most popular, to count the number of computers accessing our web site, to personalize and improve your experience, to record your preferences, and to allow you to visit our web site without re-entering personally identifiable information such as a user ID or password. A cookie is a small amount of data that is sent to your browser from a website’s computers and is stored on your computer’s hard drive. Most browsers automatically accept cookies as the default setting. You can modify your browser setting to reject our cookies or to prompt you before accepting a cookie by editing your browser options. However, if a browser is set not to accept cookies or if a user rejects a cookie, some portions of the web site and services may not function properly. For example, you may not be able to sign in and access certain web page features or services. A web beacon is an electronic image, also called a “gif,” that may be used on our web pages to deliver cookies, count visits and compile statistics on usage and campaign effectiveness or in our emails to tell if an email has been opened and acted upon.

Use of personal information

In general, we use your personal information to process your requests or transactions, to provide you with information or services you request, to inform you about other information, events, promotions, products or services we think will be of interest to you, to facilitate your use of, and our administration and operation of, the web site and services and to otherwise serve you and our users.

The following are examples of ways we may use your personal information:

  • Communication – to request confirmation of phone number or email address; to send you a welcoming email and to contact you about your use of the web site and services; to respond to your emails, submissions, comments, requests or complaints; to perform after-sales services; to anticipate and resolve problems with our service; to respond to customer support inquiries, for assistance with our product and services
  • Feedback – to request feedback and to enable us to develop, customize and improve the web site and our publications, products and services;
  • Analyses – to conduct marketing analysis, to send you surveys
  • Product Upgrades – development; and to inform you of updates to products and services from HudlHealth that better meet your needs;
  • Specialized Purposes for Services – to store contacts you enter or upload into your contacts list for your private use and viewing;
  • Marketing Purposes – to contact you if you win a contest; and
  • General – for other purposes about which we notify you.

HudlHealth may store and process personal information in the United States and other countries.

Children

HudlHealth will not collect personally identifiable information from any person who is actually known to us to be under the age of 13. If we become aware that a person under 13 has provided personally identifiable information, HudlHealth will take steps to remove such information and terminate that individual’s account, access and use of the Services.

Sharing of personal information

HudlHealth reserves the right to share aggregated demographic information about our customers, sales and traffic to our partners and advertisers. We will not give, sell, rent, share or trade any of your personal information or any data that you store using our services to any third party except as outlined in this Policy or with your consent. We may disclose information to a third party to (a) comply with laws or respond to lawful requests and legal process, (b) to protect HudlHealth, agents, customers, and others including to enforce our agreements, policies and terms of use or (c) in the good faith belief that disclosure is needed to respond to an emergency, or protect the personal safety of any person.

HudlHealth Services by their nature support your ability to communicate with other users and share information. Those other users can see the information you have elected to provide, such as your name, photo and information from your Profile page; and they can contact you.

HudlHealth may provide you with opportunities to connect with third-party applications or services. If you choose to use any such third-party applications or services, we may facilitate sharing of your information including your HudlHealth username with those applications and services and such third parties may contact you directly as necessary. Your use of such applications and services is not governed by the HudlHealth terms or privacy policy. HudlHealth does not control the applications or services of those third parties or how they use your information and documents. Be sure to review the terms and the privacy policies of those third parties before using their applications or services.
We may share personal information in connection with an acquisition, merger, or sale of all or a substantial portion of our business, with or to another company. In any such event, you will receive notice if your data is transferred and becomes subject to a substantially different privacy policy.

Network and information security

HudlHealth takes reasonable steps to protect information we collect from you to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction.

The servers on which information is stored are kept in a controlled environment with limited access. While we take reasonable efforts to guard personal information we knowingly collect directly from you, no security system is impenetrable.

Your account information and access to our Services is accessible only through the use of confidential personal information such as an individual user ID and/or password. To protect the confidentiality of personal information, you must keep your password and other assigned account access information confidential and not disclose it to any other person. Please advise us immediately if you believe your password has been misused. Always logout when you finish your session. Please note that we will never ask you to disclose your password in an unsolicited phone call or email.

Updating and accessing personal information

If your personal information changes in any way, we invite you to correct or update your information as soon as possible. You can also request changes by emailing support@hudlhealth.com.

Choice/Opt-out

HudlHealth may send you communications or data regarding our web sites and services, including but not limited to (i) notices about your use of our web sites and services, including any notices concerning violations of use, (ii) updates, and (iii) promotional information and materials regarding our products and services. You may opt out of receiving promotional emails from HudlHealth by following the opt-out instructions provided in those emails. You may also opt out of receiving promotional emails and other promotional communications from us at any time by emailing info@hudlhealth.com with your specific request. Opt-out requests will not apply to transactional service messages, such as security alerts and notices about your current account and services.

Enforcement

If you have any questions about this Policy, you should first contact us at info@hudlhealth.com.

Contacting us

Any questions about this Policy should be addressed to info@hudlhealth.com.